Terms & Conditions 

Effective Date: 10-06-2026

Introduction

Welcome to With Jeej.

These Terms of Service (“Terms”) apply to your access and use of www.withjeej.com (the “Website”), including all services, content, member areas, catalogues, and any purchases made through the Website or associated platforms (collectively, the “Services”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you should not use the Services.

Nature of the Platform

With Jeej operates as an artist platform, not a traditional retail business.

  • Works are created by hand and released in limited quantities
  • Availability is selective and subject to change
  • Access to certain areas (such as catalogues and releases) may require registration

Nothing on the Website constitutes a guarantee of availability.

Eligibility

You must be at least 18 years old or have permission from a legal guardian to use the Services.

Accounts & Registration

Certain areas of the Website require registration.

By registering, you agree to:

  • Provide accurate and complete information
  • Keep your login details confidential
  • Not share access with others

We reserve the right to suspend or terminate access at our discretion.

Products & Availability

With Jeej offers:

  • Original artworks
  • Limited editions
  • Drawings and collectibles
  • Temporary releases (“drops”)

All works are:

  • Subject to availability
  • Often produced in limited quantities
  • Not guaranteed to be restocked

We reserve the right to:

  • Limit sales to specific individuals
  • Refuse or cancel orders
  • Modify or discontinue works at any time

Orders & Purchases

An order is considered accepted only after confirmation.

We may cancel or refuse an order if:

  • The item is unavailable
  • Payment cannot be processed
  • Fraud or misuse is suspected
  • There is an obvious pricing or listing error

All purchases are subject to availability and confirmation.

 

Pricing & Payments

Prices are subject to change without notice.

Payments are processed via third-party providers (e.g. Shopify, payment processors). We are not responsible for their terms or policies.

Ownership of any item transfers only after full payment has been received.

Limited Drops & Pre-Access

Some releases are:

  • Time-limited
  • Quantity-limited
  • Restricted to members

Access does not guarantee the ability to purchase.

We reserve the right to allocate access at our discretion.

Shipping & Risk

Shipping timelines are indicative only.

For artworks:

  • Production and delivery times may vary
  • Risk transfers to the buyer upon shipment or collection
  • The buyer is responsible for insurance during transport (unless explicitly arranged otherwise)

International buyers are responsible for:

  • Import duties
  • Taxes
  • Local regulations

Returns & Withdrawal

Due to the nature of the work, the following are non-refundable and non-returnable:

  • Original artworks
  • Commissioned works
  • Custom or made-to-order items
  • Signed or personalized works
  • Limited releases marked as final sale

Where legally required, a withdrawal period may apply to eligible items, unless explicitly excluded.

With Jeej does not repurchase artworks.


Condition & Authenticity

Each artwork is unique.

Variations, textures and signs of manual production are part of the work and do not constitute defects.

Certificates of authenticity may be provided upon request.

Intellectual Property

All content on the Website, including artworks, images, text and branding, remains the property of With Jeej.

You may not:

  • Reproduce
  • Distribute
  • Commercially use
  • Modify

Any content without prior written permission.

Sharing on social media is allowed for personal use, with appropriate credit.

 

Use of Website

You agree not to:

  • Use the Website for unlawful purposes
  • Interfere with the platform or its security
  • Attempt unauthorized access

We reserve the right to restrict access if misuse is detected.

Limitation of Liability

To the fullest extent permitted by law:

With Jeej is not liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Delays in delivery
  • Third-party services or platforms

Total liability shall never exceed the amount paid for the relevant product.

Force Majeure

We are not liable for delays or failures caused by events beyond our control, including but not limited to:

  • Supply chain disruptions
  • Transportation issues
  • Natural events
  • Technical failures

Modifications

We may update these Terms at any time.

Continued use of the Website constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of the Netherlands.

Contact

For questions regarding these Terms:

With Jeej
Vijverhofstraat 122
3032 SP Rotterdam
The Netherlands

Email: hello@withjeej.com


























Shipping & Delivery

 

We aim to handle each order with care and attention, reflecting the nature of the work.

Processing & Fulfilment

Orders are typically prepared within 3–5 business days.

Please note that this timeframe may vary depending on the nature of the item. Handcrafted works, limited releases or custom pieces may require additional time for preparation or production.

During periods of high demand or releases, processing times may be extended.

Shipping Methods

Domestic (Netherlands)

Orders within the Netherlands are shipped via DHL.

Shipping costs are calculated at checkout. A standard rate may apply depending on the item and size of the shipment.

International

International orders are shipped via trusted global carriers such as UPS or equivalent services.

Shipping costs are calculated at checkout based on destination, size and weight.

Import duties, taxes and customs fees are the responsibility of the recipient.

Delivery & Tracking

Once your order has been dispatched, you will receive a tracking number via email.

Delivery times vary depending on destination and carrier. While we aim to provide accurate estimates, delays may occur due to external factors such as customs processing or transportation disruptions.

Packaging

All items are carefully packaged to ensure safe delivery.

Fragile works, including artworks, may require specialized packaging or custom crates. Any additional costs for this will be communicated prior to shipment.

Risk & Responsibility

Risk transfers to the buyer once the order has been handed over to the shipping carrier or collected from the studio.

For high-value or fragile works, we strongly recommend appropriate insurance during transport.

Damaged Shipments

If your package arrives visibly damaged, please notify the carrier immediately and contact us at hello@withjeej.com.

We will assist in assessing the situation and determining a suitable solution where possible.

Returns

For information regarding returns, please refer to our Returns Policy or Terms of Service.

Contact

For any shipping-related questions, please contact:
hello@withjeej.com